FREQUENTLY ASKED QUESTIONS
We open 2.5 hours before all matches/events and close 1 hour after the end of the event. We will sometimes open earlier for concert events on weekends.
No. The car parks are not accessible before the advertised opening times. Please do not arrive early as you will be unable to park.
The car parks will be closed and locked 1 hour after the end of the event. Vehicles not collected in time will be locked in and incur a £200 penalty.
Tottenham Stadium, London – 15-25 mins walk; Ashton Gate Stadium, Bristol – 10-15 mins walk.
The car park will remain open and close 30 minutes later than originally scheduled.
NO OVERNIGHT PARKING is permitted. Vehicles left after closing times will be locked in and access will be denied.
Prices vary by event and location. Booking early ensures the best price.
All bookings are strictly non-refundable.
If availability allows, you can scan the QR code onsite to pay — subject to space remaining.
We are not affected by road closures. All vehicles exit promptly after the event.
Gates will be locked. You will not be able to retrieve your car and will incur a £200 fixed penalty.
No. Re-entry is not permitted once you leave the car park.
Click “My Booking” at the top of the site to change your registration. You’ll receive a new confirmation email.
Yes — use “My Booking” at the top of our website.
Yes — we recommend booking in advance to guarantee a space.
We occasionally offer promotions. Check our website before booking.
You’ll receive a confirmation email with ticket and map. Print it or show it on your phone for access.
Click “My Booking” on our site to change your event.
Reply to your confirmation email and tell us which car park you intended to book.
Check your junk folder or go to “My Booking” (top right) and enter your order number and reg.
No. However, there are local shops and takeaways on the way to the venue.
No. We do not offer motorbike parking at any of our sites.
Yes. All sites are staffed during events and have security cameras.
Email bookings@concertparking.co.uk with the details and we’ll assist.
Yes. You can book multiple spaces for multiple events.
You may be too early or too late. A £200 PCN applies and access will not be granted until later.
Check your junk folder. Go to “My Booking” (top right of website) and enter your order number (found on your bank statement) and reg. You’ll see the email used and can update or resend it. Or email bookings@matchdayparking.com or bookings@concertparking.co.uk with your reference.