FREQUENTLY ASKED QUESTIONS
We operate in multiple cities for multiple stadiums so depending on how fast you walk: Tottenham Stadium, London - 15-25 mins walk Ashton Gate Stadium, Bristol - 10-15 mins walk Principality Stadium, Cardiff - 15-20 mins walk Cardiff City Stadium, Cardiff - 15-20 mins walk Selhurst Park, London - 10-15 mins walk
We open around 2.5 hours before all matches/events (depending on location availability) and close approx. 1 hour after the end of the event. We will sometimes open earlier for concert events on weekends. Please check event listings on websites for exact opening times. PLEASE DON’T ARRIVE BEFORE OUR ADVERTISED OPENING TIMES AS YOU WILL NOT BE ABLE TO GAIN ENTRY.
No. The car parks are not accessible before the advertised opening times. Please do not arrive early as you will be unable to park.
The car parks will be closed and locked around 1 hour after the end of the event/final whistle. Vehicles not collected in time will be locked in and incur a £200 penalty. Release may not be possible until the following day.
The car park will remain open and close slightly later than originally scheduled - we ask everyone to still make their way back to their vehicles promptly when the event finishes.
NO OVERNIGHT PARKING is permitted. Vehicles left after closing times will be locked in and access will be denied.
Prices vary by event and location. Booking early ensures the best price as prices may rise with demand.
All bookings are strictly non-refundable.
If availability allows, you can scan the QR code onsite to pay via the website — subject to space remaining.
We are not affected by road closures. All vehicles exit promptly after the event.
Gates will be locked. You will not be able to retrieve your car and will incur a £200 fixed penalty.
No. Re-entry is not permitted once you leave the car park.
Click “My Booking” at the top of the site to change your registration. You’ll receive a new confirmation email.
Yes — use “My Booking” at the top of our website.
Yes — we recommend booking in advance at matchdayparking.com or concertparking.co.uk to guarantee a space.
We occasionally offer promotions - these will be clearly visible on the website when available.
You’ll receive a confirmation email with ticket and directions. Print it or show it on your phone for access. Stewards do not have a list of customers.
Click "My Booking" on our site to change your event. Changes must be made at least 48 hours before the event. A new email will be sent after the update.
Reply to your confirmation email and tell us which car park you intended to book. Changes must be made at least 48 hours before the event.
Check your junk folder. Go to "My Booking" and enter your order number and reg. You’ll see the email used and can resend it or update it. Or email bookings@matchdayparking.com or bookings@concertparking.co.uk with your reference (found on your bank statement).
No. However, there are local shops and takeaways on the way to the venue.
No. We do not offer motorbike parking at any of our sites.
Yes. All sites are staffed during events and some have security cameras.
Email bookings@concertparking.co.uk or bookings@matchdayparking.com with the details and we’ll assist.
Yes. You can book multiple spaces for multiple events. Each booking will receive its own confirmation.
You may be too early or too late. If you miss the closing time, a £200 PCN applies and access will not be granted until later.
Check your junk folder. Go to “My Booking” (top right of website) and enter your order number (found on your bank statement) and reg. You’ll see the email used and can update or resend it. Or email bookings@matchdayparking.com or bookings@concertparking.co.uk with your reference.